Salesforce.com
The platform for success
Our Insights
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Our Differentiators

Providing a 360-degree view of business operations, Salesforce.com (SFDC) solutions are agile and responsive to customer and employee needs, and enable engagements that are quicker, easier and significantly more productive. In addition to core customer relationship management (CRM) services, many businesses now derive tremendous value from application development and platform-based solutions available through the SFDC AppExchange marketplace.

Working with experienced system integrators, businesses are achieving rapid ‘time-to-value’ for holistic solutions that include Sales Cloud, Service Cloud, Data Cloud, Marketing Cloud, Community Cloud, Analytics Cloud, App Cloud and IoT.

By taking advantage of cloud-first and mobile-first platforms, well-designed solutions built on SFDC can instantly scale and be customized to the changing needs of small, medium and large enterprises and integrate with legacy on-premises systems – making the move to SFDC a smooth and seamless process.

Businesses and their customers increasingly demand real-time, contextual sales and services that require agile and accessible CRM solutions
Rising customer expectations and expanded use of social media and collaborative selling are making marketing automation a business essential
In highly competitive markets, cloud and mobile solutions give businesses the ability to rapidly adapt to customer sentiment and changing markets

Our Salesforce.com (SFDC) services are offered as an integrated service that provides quantitative and qualitative benefits to our clients. The service delivery team consists of certified SFDC consultants, technical developers, business analysts, SCRUM masters and project delivery leads. All clients benefit from shared knowledge and best practices in delivery oversight, implementation scalability and resource availability provided by the UST Global SFDC center of excellence.

UST Global is also an implementation partner for Apttus and X-Author, one of the most significant solutions in the SFDC AppExchange marketplace. Our certified professionals help clients extend their SFDC investment by deriving continuous value through Apttus and X-Author solutions.

SFDC Consulting Services
  • Consulting
  • Implementations
  • Managed Services
  • CRM Advisory & SFDC Best Practices
  • Sales Cloud
  • Service Cloud
  • Marketing Cloud
  • Community Cloud
  • Analytics Cloud
AppExchange Extensions
  • AppExchange Evaluations
  • FinancialForce
  • RemedyForce
  • ServiceMax
  • Callidus
  • Docusign
  • Flosum for CICD
Development & Integration
  • SFDC Implementation & Managed Services
  • SalesForce1 Development
  • UX Solutions
  • Testing Services
  • Integrations
  • Multi-Org Consolidations
  • Data Migrations
  • SSO & Security
Apttus & X-Author
  • Consulting and business analysis for product modelling, quoting, ordering, billing and revenue-management
  • Apttus CPQ consulting, implementation, testing and training
  • Apttus CLM consulting, implementation, testing and training
  • X-Author design, development, testing and training
  • SFDC design optimization and customization for Apttus integration
  • Apttus CPQ and CLM integration for external ERP systems
  • Mobile-ready Apttus CPQ and CLM solutions

UST Global understands Salesforce.com (SFDC) both as a customer and as a partner. We believe in the SFDC cloud platform as well as our ability to deliver it. We have been involved in developing the SFDC platform itself, and over the course of a 13 year relationship, have developed an understanding of the SFDC platform that runs as deep as it does wide.

Leveraging our experience and rich knowledge-base, we offer SFDC planning, consulting, implementation, customization, AppExchange evaluation, integration and analytics design services to multiple Fortune 500 clients and marquee customers around the world.

End-to-End Process Enablement

End-to-end sales and service process enablement via a broad spectrum of 100% SFDC and Force.com-based solutions

360° Application Development

Salesforce1 app development and customization, change and release management, as well as support, maintenance and analytics services

Consolidation Experience

Extensive experience in SFDC rationalization and consolidation with over 25 SDFC-specific M&A engagements in the CRM space

Proven Transition Teams

Seamless takeover and transition of SFDC support and enhancement services from other large tier-1 vendors

Convenient SFDC Bundles

Cost-effective, fixed-function SFDC CRM implementations, packaged in blocks to match your budget and timeline

Reorganization Services

SFDC re-architecture to ensure clients follow best-practices and use resources optimally in a multi-tenant environments